Archive for the 'Partnerships' category

PostNet has partnered with Cintas Document Management to offer PostNet customers a secure and cost-effective way to shred their documents. Available at participating PostNet stores, the new shredding services will allow customers to drop off their documents in a secure bin for off-site shredding. The services are AAA certified by the National Association of Information Destruction, so customers can trust that their documents will be hadled with the upmost care.

“We are excited to offer our customers a secure way to shred their documents,” said PostNet President and COO Brian Spindel. “Identity theft and fraud is a growing concern, and with our shredding services, we give our small businesses and families a way to make their private documents are protected.”

According to the Federal Trade Commission, 9 million Americans had their identities stolen last year, which is why it is very important to dispose of important documents safely. Suggested documents for shredding include:

• Receipts
• Checks
• Pre-approved Credit Applications / Credit Card Statements, that are no longer required
• Outdated Tax Returns, that are no longer required
• Letterhead
• Envelopes & Return Address Labels
• Business Cards

To find a PostNet location near you that offers document shredding, visit www.PostNet.com and click on Locate a Store.

About PostNet

Founded in 1993, Denver-based PostNet has more than 850 locations worldwide, including several hundred in the United States. Each locally owned and operated PostNet Neighborhood Business Center specializes in meeting the design, printing, copying and shipping needs of businesses and busy consumers, with a focus on exceptional, personal customer service. PostNet centers offer full-service digital printing; full- and self-service copying; document binding and finishing; and services like graphic design, computer rental stations, private mailbox rentals and more. They also offer expert packaging services and shipping with UPS, FedEx, DHL and the U.S. Postal Service. To learn more, visit www.postnet.com.

PostNet International Franchise Corp. recently announced a 14-month partnership with Booyah! Online Advertising, a Denver-based advertising agency. Booyah! will be supporting PostNet in their efforts to improve their visibility in online map results for their hundreds of locations across the United States.

Web Systems Manager Peregrin Marshall said the goal is to make sure consumers can always find a nearby PostNet when they search for printing, copying and shipping services in their area.

“PostNet is excited to leverage the expertise of Booyah! to help give our company an even greater online presence,” Marshall said. “We know this partnership will not only benefit our brand nationally, but will further promote our individual locations throughout the country.”

Booyah! Online Advertising is a boutique online agency in the Rocky Mountains specializing in building and executing strategies with paid-search, organic-search, online maps, banner media, email, video and more. For more information, visit www.booyahonlineadvertising.com.

About PostNet

Founded in 1993, Denver-based PostNet has more than 850 locations worldwide, including several hundred in the United States. Each locally owned and operated PostNet Neighborhood Business Center specializes in meeting the design, printing, copying and shipping needs of businesses and busy consumers, with a focus on exceptional, personal customer service. PostNet centers offer full-service digital printing; full- and self-service copying; document binding and finishing; and services like graphic design, computer rental stations, private mailbox rentals and more. They also offer expert packaging services and shipping with UPS, FedEx, DHL and the U.S. Postal Service. To learn more, visit www.postnet.com.

Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions to the midmarket and Global 1000 companies, today announced it is seeing growing demand for its Customer Relationship Management (CRM) services offerings.

Bikini Village, Carter’s, Foot Locker, Kellwood Retail Group, PostNet, Specialty Fashion Group, and Tommy Bahama are among the growing list of retailers to leverage Epicor’s CRM services to enhance the return on investment of their CRM programs.

Epicor’s CRM services complement the company’s comprehensive suite of retail software solutions that are designed to manage multi-channel global enterprises productively, profitably, and with an emphasis on creating a seamless customer experience. Delivered via a team of highly trained CRM professionals, Epicor’s CRM services focus on analyzing, segmenting, and consolidating CRM data to define and recommend strategies to enhance existing CRM initiatives, as well as the turnkey execution and management of CRM campaigns. Covering loyalty programs to targeted marketing campaigns to instant promotional offers at the POS, Epicor’s services team helps transform raw data into relevant insight to enhance the return on investment of retailers’ CRM programs.

Signed, Sealed and Delivered: Epicor CRM Services for PostNet

One savvy retailer leveraging Epicor’s CRM services is PostNet International Franchise Corporation, the fastest growing, largest privately-held company in both the postal and business services, and copy and print shop industries. With an international network of 850 locations worldwide, PostNet is dedicated to providing high-quality service and maintaining a powerful and competitive operating system fueled by the energy and enthusiasm of its franchisees, employees and customers.

To enhance customer relations throughout all zip codes and country codes, PostNet is partnering with Epicor’s experts to develop a long-term CRM strategy, which includes a robust customer loyalty program. As part of this process, Epicor Retail CRM experts will analyze the current shopping habits of PostNet’s customer base, determine goals and develop strategies to encourage positive trends in shopping habits.

“We’re excited to leverage Epicor’s resources to assist us with uncovering key trends and indicators that exist within our customer data – and to use that knowledge to further strengthen our CRM and loyalty strategies,” said Steve Greenbaum, CEO, PostNet. “Tapping the right resources to better understand customer needs, habits and shopping patterns is one of the smartest investments businesses can make in today’s economic landscape to focus efforts and maximize return on CRM investments.”

Getting the Maximum Return on CRM

“Today more than ever, smart retailers understand the value of customer relationships and CRM’s role in enhancing those relationships,” said David Henning, executive vice president and general manager for Epicor Retail. “However, while retailers recognize the value of CRM, most aren’t getting the maximum return from their technology investments. Epicor’s CRM experts help retailers uncover key trends and indicators, providing valuable insight that can be used to reduce marketing campaign costs and target the right customers for more sales, and significant competitive advantage.

“Successful organizations such as PostNet recognize CRM is a key profit driver in these tough times, and are tapping Epicor‘s CRM services to get the most of out of their CRM programs,” said Henning.

Flexible Engagement Model Offers Turnkey or Ala Carte CRM Offerings

Epicor offers a wide range of CRM services spanning the CRM lifecycle, which consists of: Data Collection/Management; Data Access/Utilization; Data Analysis/Interpretation; Knowledge Application/Customer Engagement; and, Interaction/Ongoing Multi-Channel Program Execution. Epicor’s customer engagement model is flexible and customizable, enabling customers to adopt a full turnkey CRM program or specific services to address their unique requirements.

Short-term services include CRM Basic and Advanced Training, Dashboard Creation, Custom Reporting and other ad hoc projects. Longer-term program components can include:

• CRM Maintenance (identify and remove duplicate data, perform ongoing import verification/error resolution/ongoing data deletion, quarterly National Change of Address import/export, etc.)
• Basic Campaign Management (create campaign target lists, prepare/execute/track promotions, compile post-promo profitability reporting, etc.)
• Expanded Campaign Management (campaign target recommendations, list builds based on segmentation strategies, ROI-based post-reporting, etc.)
• Loyalty Program Management (signup form data entry, import/consolidate records, compile weekly point redemption reports, coordinate reward fulfillment with third parties, etc.)

A brochure outlining Epicor’s CRM Services, can be viewed online: Epicor Retail CRM

Today, many of the world’s leading retailers utilize Epicor Retail solutions and services to become more profitable, productive and competitive. Epicor’s solutions leverage proven Microsoft .NET technology to improve business operations and meet the evolving merchandise and service expectations of today’s cross-channel shoppers. Epicor delivers comprehensive retail management solutions to enterprises in all tiers – from regional chains to multichannel global brands. Retail customers include hundreds of marquee names, from Aéropostale, American Eagle Outfitters, and Ann Taylor to Zales and Zumiez.

Orginally published in Integrated Solutions for Retailers, June 2009

Each year, millions of pounds of plastic packing peanuts end up in landfills. Now, PostNet is doing its part to reduce that number. Each of PostNet’s more than 400 stores across the U.S. recently became approved collection centers for the Plastic Loose Fill Council, an organization formed in 1991 to promote the reuse and recycling of polystyrene loose fill, or packing peanuts.

To recycle used packing peanuts, just bring them to your nearest PostNet, and the store will reuse the peanuts in their day-to-day shipping operations.

“Our stores pack and ship thousands of packages each day,” said PostNet president Brian Spindel. “Now, customers can know that they’re helping to protect the environment simply by shipping with PostNet.”

Tips on packing peanut recycling:

• Before you drop off used peanuts, make sure to sift through them thoroughly. Nothing is worse than dropping off a load of peanuts, and then finding out that you missed the family heirloom ring that Aunt Gertrude sent you.
• If you want to be extra helpful to the store, separate biodegradable and non-biodegradable peanuts. Stores can use either, but some don’t like to mix them. (Not sure if your peanuts are biodegradable? Put them in water. If they dissolve, they are not plastic, but instead are made from a vegetable derivative.)

About PostNet

Since it began franchising in 1993, Denver-based PostNet has become the largest and fastest-growing privately held company in the business services and postal industries. Locally owned and operated PostNet locations offer digital printing and copying services; document binding and finishing; and digital services including graphic design and computer rental stations. They also offer shipping with UPS, FedEx and the U.S. Postal Service. PostNet has more than 850 locations worldwide, including more than 400 in the United States. To learn more, visit www.postnet.com.

About the Plastic Loose Fill Council

The Plastic Loose Fill Council was founded in 1991 to promote the reuse of polystyrene loose fill, commonly known as “packing peanuts.” The Council’s Peanut Hotline is one of the country’s most successful material reuse programs. To learn more, visit www.loosefillpackaging.com.

PostNet is now making it even easier for customers to use its printing and copying services with the launch of its Print to PostNet. As part of PostNet’s ongoing commitment to providing consumers with the latest technology to simplify their business and personal needs, customers can now easily upload documents for printing or copying via Print to PostNet.

Print to PostNet automatically converts files to print-ready PDFs, which guarantees that the finished product will look exactly like the original. Print to PostNet also allows customers the flexibility to choose print specifications, obtain quotes, track jobs online, and save documents for easy re-ordering.

“We’re excited to bring this new fast and streamlined printing capability because as small-business owners ourselves, we completely understand the challenges and opportunities of running a small business or home office,” said Steve Greenbaum, CEO of PostNet. “Now through Print to PostNet, our customers will be able to seamlessly upload their documents for printing and copying without ever having to leave their desks.”

Other services provided by PostNet include full- and self-service digital copying; sign and banner printing; private mailbox rentals; mail and parcel receiving and forwarding; worldwide faxing; laminating; notary services and much more. Customers can also purchase postage stamps, packaging materials and additional office supplies at PostNet.